Press question mark to learn the rest of the keyboard shortcuts. Does it have the one remote or the ir remote. It is connected properly using HDMI arc, sound works and everything. I contacted Samsung when all this stuff was still in the warranty period, but Samsung said they only could help me if I took all the equipment to service, even when I told them that my manager, that bought the same TV and same soundbar was facing the same issues. You can get the soundbar to power off and on with the TV VIA power link by doing the following below. Thanks! Only annoyance is that sometimes the HDMI connection doesn't automatically turn on with the TV. This solution was perfect. Hi everyone, I just installed a Samsung soundbar on a Samsung TV via the HDMI ARC, which would be HDMI 2 on this TV. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. When your soundbar won't turn on, you aren't able to get great sound from your movies and video games. Once on it connects and it responds to the tv remote with no problems. Cannot see a light. more often than not, when I push the all on power button on the cable system remote contol the tv will turn on but the sound bar will not. Now I know it is the TV that has the audio problem and not the soundbar for the following reasons:- 1. When I turn the TV on, the bar turns on. Still have to use separate remote to turn … (Series 7 TV UA55MU7000WXXY + Soundbar HW-N650 ). I just had a power blackout and my issue returned. Somethimes it works, sometimes it doens't. If it does not, then your TV does not support external sound systems. This time I had to reset the sounbar(HW M360), by holding the + & - down simultaneously for 5 sec, with soundbar off, unit i saw INIT (Initialize). Connect with hdmi. This means you need to manually turn the sound bar back on to get audio. Samsung Soundbar Reset Pngline. Find more about 'How to enable Anynet+ in Samsung Sound Bar?' I connected the soundbar to the TV via HDMI Arc, and this worked perfectly for a couple of hours: the soundbar would turn on automatically when I turned on the tv and I … In my case ON MY SOUNDBAR REMOTE, I have to leave Bluetooth Power ON!! If the ARC connection to your TV has stopped working try reinitialising your soundbar. All you need to do is goto audio setting and change audio output to receiver. Excellent product sounds awesome. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond. This has been stumping me since last night. 2 Install app on phone and connect soundbar with app. You … I now get the soundbar to turn on with the TV but have to remember to turn the soundbar off manually. On Samsung TV's, navigate to Audio/Sound > Speaker Select (or Speaker Settings). My 8 series TV has just stopped working with my sound bar using soundshare and when I go into the TV menu and select soundshare it says "This Function is not … with Samsung Support. (Manual)....a dedicated BT button which enables tv to turn soundbar on and off simultaneously, which is what you want!! If you have the soundbar connected with an HDMI cable to the Samsung TV, Anynet+ will turn the soundbar on … If you still need help then please follow below steps. There are 2 options: Option 1 - HDMI/ARC/Anynet - You can only turn OFF (not ON) the sound bar with TV remote when HDMI cable is connected. I also have the soundbar set to Digital In, which seems to be also be the choice for ARC. Went thru remote setup, but sound bar does not turn on with tv. And arc the soundbar to the tv. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. if not connect to another TV. I am connected using a digital optical cable (all my HDMI ports are full). To do so: hold down the mute button on original remote for more than three seconds Let go of mute button Press volume up button. Technician's Assistant: Who makes your soundbar? I have QE65Q9FN TV and HW-N950 Soundbar. However, it does mean that your soundbar won't turn off while the TV is still on. Sometimes the soundbar turns on with tv, but it usually doesn't. I turn off the TV, the sound bar turns off, but then the soundbar turns itself back on after 5 to 10 seconds with the message TV REQUEST. Which sound bar did you get. On the sound bar the output port. Hey, so I was having this same problem and this is how I solved it. 1.2 Set the source for the soundbar Anyone got any suggestions for me. I have a Toshiba TV (Model: 65L521U) connected via HDMI to a Samsung soundbar. Using the TV remote increases or decreases the volume on the soundbar but nothing actually comes out. Sky Q connected to the Soundbar HDMI and the Soundbar HDMI ARC Out connected to the One Connect HDMI ARC In. Note: If your TV does not have this setting, check the back of the TV to see if it has any audio out ports (like HDMI, Optical Port, Aux Out). Woofer is bluetooth connected. 5 reset soundbar and let Tv connect it automatically. However, I get no sound. i have a similar setup with the optical cable -- i have a q6fn so i don't know if the same will apply to you. The best way to connect your soundbar to your TV (when other devices are not part of your setup) is using an optical cable. This actually worked for me. Looked through all the settings but am unable to find this setting. However, I have a pretty annoying problem -- whenever I turn on the TV, it will automatically switch to the HDMI 2 input which is just a black screen since thats the same input the soundbar is plugged into, regardless of which source the TV was on before shutting it off. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Now personally I use HDMI arc so I only need one remote. I was originally trying to use optical and auto power link, which just worked poorly or flat out didn't work. I bought a Samsung soundbar to avoid all those problems. thank you kindly ! Works with Samsung TV remote so the sound bar remote is not required. If I use the TV speakers instaead of the soundbar, I still have the problem with volume increasing OK up to to 50 level, but from 50 to 100 there is hardly any increase. Verified purchase: Yes | Condition: New. Many different connections available (Bluetooth, HDMI, Optical, and WiFi). Please note the smart preset will turn back on … If I use the spotify app on the TV, the sound level does go loud. You have to manually pick the speaker in the Sound settings. if there is still problem then either TV or Soundbar has hardware issue. When I adjust the tv volume it increases the bar volume. I love it except for the fact that the soundbar does not turn on when i turn on the TV. i just got a Samsung smart tv and a Samsung sound bar .after turning off the tv and cable box and sound bar i wait a minute or so then the sound bar comes on then a minute later the tv .but if I wait till the sound bar comes on then turn it off by pushing the power button on the sound bar it … I have a Samsung hw-k550 sound bar. The only thing I can think off why this is happening is sometimes there must be a very slight delay with the soundbar coming on and in that time the TV thinks the soundbar isn't connect which leads it to connect to its own speakers. Here's the Fix: Load software file (HMS-KS550WWB-1004.0.ROM) directly to the root directory of a USB flash drive. Turned on, and then re-paired again and re-selected soundbar on TV. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. Infuriating for such an expensive bit of kit. I cannot turn the volume up or down on my jbl sound bar with the samsung universal remote but it will turn the power on - Answered by a verified TV Technician. My soundbar then displayed bluetooth auto power on. 2. You should be able to connect it via ARC with HDMI 3. soundbar is out of sync with the tv one of the more subtle aspects of your home entertainment setup is dealing with audio delay, or lip sync errors, if you get them. Since the last update to the TV it only connects using bluetooth. Then on the tv audio setting set it to receiver not internal. About a week ago, I purchased a new Samsung TV (Crystal TU8000) and LG Soundbar (SN6Y). I had also previously deleted all bluetooth devices from the list on TV. Power on the SB. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Once on it connects and it responds to the tv remote with no problems. (TV is still off) Samsung Soundbar model: HW-K450. verify in your TV settings, that optical is selected as the output (it should be done automatically), From what i gather, the bluetooth connection part will control the soundbar, but the actual sound will travel through optical. We use cookies to give you the best possible experience on our website. I faced same problem earlier but resolved now. For my soundbar (which is the HW-R60M) it was holding the sound mode button down for 5 seconds. Connect the USB flash drive to the USB port on the SB. (Clean sheet). the model number of my tv and soundbar are here. I gave this stuff to my parents. I tried this with my Sky Q but had lip sync issues and in my case no Dolby Atmos from the soundbar. Does it have a input hdmi port. How to Guide for Samsung Wireless Audio. this worked perfectly. Samsung hw r550 review rtings how to connect a samsung smart tv samsung hw q70r soundbar review this cant get sound to output out of optical use a samsung one remote with sonos. When it gets out of sync, it usually means the bluetooth lost it's pairing connection hence step 1 above. Software will upgrade automatically. i have noticed when my system gets out of sync, i need to: select "bluetooth" connection on the TV for the speakers-- it will change the input on the soundbar to bluetooth. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Use A Samsung One Remote With Sonos Home Theater Speakers. I’m kind of out of ideas! I can watch my direct tv, stream from apps or anywhere else and have the best quality sound from my sound bar with your arc hack. The … Hopefully the problem is as simple as tightening up your power cable where it's come loose, or your wall outlet has stopped working. After I did this my soundbar now turns on with my TV. Powering on Sky Q is switching on the TV but not the Soundbar hence no picture or sound untill I manually power on the Soundbar. The feature that makes the soundbar turn-on automatically with the TV when using sound connect never worked properly and I have done everything I could to have this problem fixed, but nothing worked. On the tv port mar arc. ... Soundbar not turning off with TV by goodguy1234ass Sep 3, 2010 2:08AM PDT. One of the reasons why is because then you can use Auto Power Link. Samsung's huge MicroLED TVs let you watch four things at once. Now looking for a LG OLED TV and a JBL soundbar. any advice? There is never problem wi … read more I have it connected to Q9FN (2018 Samsung TV) and the sound is tremendous. However if I turn on the TV, which automatically turns on the sound bar, it doesn't work right. I do have the left button on the remote set to BT pairing. View solution in original post I’ve tried a factory reset on the tv but it hasn’t worked. When I turn on the TV, the soundbar also turns on in HDMI mode. Every day when we turn the TV on, the TV Speaker and Soundbar both operate and there is a millisecond difference in the audio so it reverberates like an echo chamber. Technician's Assistant: Can you see a light on the edge of your Samsung TV? I have a mu8000, and a r450 soundbar,  was having this problem myself, but I just toggled the bluetooth power to on, it will show either on bluetooth power or off bluetooth power, I toggled mine to on bluetooth power, and now works the same as before! Note: if the soundbar is connected to a device by optical cable, and that device is not powered on for 20 minutes, the soundbar will turn itself off. Make sure Anynet+ is turned on for the TV. I have similar switching / powering on issues. Wait there is no sound and you realise your Samsung sound bar has turned off with the "auto power down" function. Then like shoturtle said, change output to receiver. Sometimes just turning the TV off, waiting a few seconds, then turning it back on will fix it too, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Rick you are the real MVP. Any suggestions would be welcome! It only works properly when the soundbar doesn't turn on by itself when I turn off the TV. change the input on the soundbar to optical. Once on it connects and it responds to the tv remote with no problems. You will sill have your full compliment of hdmi devices. I set the sound on the QF6 to use the soundbar but if I pause a show (from one of the built in apps like Netflix or Vudu) for a minute or so, when I restart playback it will revert to the tv speakers. And what tv do you have. Somewhere within that manual there should be a way to turn bluetooth power on. I didn't know that. Then when the tv turn on the soundbar turn on. You will be able raise and lower volume as well. Make your soundbar turn on automatically If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV. I'm running the current tv firmware. If so, is it solid or blinking? Awesome soundbar. If so move one of you device off the tv arc port. I use in bedroom so it is adequate for that but not recommended if used for your main TV. It is often the solution. Good if you get at a discount. by lnavarro99 May 05, 2019. Read the manual that came with your soundbar. Why would it have stopped working?? Samsung. Samsung tv model: UN50KU6300FXZA Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! I have a samsung Ms-650 soundbar connected to a Samsung QF6 QLED via the ARC HDMI Ports. So, I have a Samsung HW-H550 sound bar (with wireless subwoofer) connected to a Vizio M55 TV. And put it onto the soundbar. Samsung Support has no idea or suggestion. I’ve tried removing it from the tv and re-pairing it. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. I have good news, we now have a fix for the Soundbar not turning on by the TV via Bluetooth. Figured out that turning off the smart equalizer presets greatly improves dialog. Just unplug what you have connected to the TV on HDMI 3, plug that into the sound bar, then plug the sound bar into HDMI 3. Now the tv will not turn off. When I turn off the TV, the soundbar turns off and after some seconds, it turns on by itself and keeps on for some minutes and it turns off automatically again, but when I turn the TV on, the soundbar doesn't turn on automatically with the TV. 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